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2026-27 Telarus Tech Trends Report
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Video Library
2026-27 Telarus Tech Trends Report Introduction with CEO Adam Edwards
Top Three Findings from the Annual Tech Trends Report
Case Study: How Execution (Not Price) Won a $60K Monthly AI + CCaaS Contract
Methodology
This report was commissioned by Telarus and conducted by the independent research firm Redpoint Insights. Redpoint Insights surveyed a combined panel of mid-market and enterprise IT decision-makers, as well as technology advisors from Telarus’s database of multi-industry partners serving U.S.-based SMB, mid-market, and enterprise companies. The surveys were administered in April 2026.
Combined IT Buyer Survey (Mid-market and Enterprise):
- 503 respondents from U.S.-based mid-market and enterprise organizations.
- Company size: 51 to 100,000+ employees (10% 51–250; 38% 251–1,000; 33% 1,001–5,000; 10% 5,001–10,000; 9% 10,001+)
- Sectors: Retail / E-commerce (19%), Technology (17%), Financial Services (17%), Professional Services (16%), Healthcare (12%), Manufacturing (9%), Energy / Utilities (7%)
- Confidence level: 95%, margin of error: < ±3%
Technology Advisor Survey:
- 452 respondents from the Telarus partner community.
- Company revenue: <$99K (25%), 100K–499K (29%), 500K–999K (13%), 1M–5M (18%), >$5M (5%)
- Top verticals served: Healthcare (66%), Financial Services (52%), Manufacturing (52%), Legal (48%), Retail / E-commerce (46%), Technology (46%)
- Confidence level: 95%, margin of error: < ±3%